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Logo: Western University Canada
Logo: Hospitality at Western University

Mission, Vision and Values

Mission: Nourishing Western's community through fresh quality food, excellent service and memorable experiences.

Vision: To be known for our commitment and passion for creating the best dining experience for Western's community.

Values: Our values serve as a recipe for success and a guide for our actions and behavior.

  • We will continuously provide exceptional friendly and efficient service.
  • We will offer quality products and diverse menu items.
  • We feel empowered to create unique memorable and personal experiences for our guests.
  • We understand our role in achieving financial success through open communication and effective solutions.
  • We ensure a respectful workplace for all Hospitality Service staff, thereby fostering a positive work environment.
  • We continuously seek opportunities to innovate and improve our guest's experiences.
  • We own and immediately resolve guest's experiences.
  • We create a work environment of teamwork to ensure that the needs of our guests and each other are met.
  • We are proud of our professional appearance, language and behavior.
  • We are responsible for uncompromising levels of cleanliness and creating a safe and accident free environment for customers and staff.
  • We are committed to providing sustainable environmental practices whenever possible.
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