Page 44 - EmpHandbook
P. 44
HOSPITALITY SERVICES
MANAGING JOB STRESS
Today is a new day Generate alternate solutions
Every job you can think of involves some stressors. It Is there a way you could do something differently to get
is inescapable. HOW an individual responds to stress the job done without the pressure? Experience helps,
makes all the difference. The key is not to try to abolish so does attitude, and simple acceptance may be the
stress but rather to manage it. Take charge of your way to go. “HOW TO” tip: Get rid of mental garbage.
workload. By learning the techniques of effective Don’t dwell on past events that can’t be changed.
problem solving, you can reduce or eliminate the MOVE ON.
potentially devastating impact stress can have on “We can’t go forward from anywhere except where we
your immune system and long-term health. The bonus are at the moment”.
is that these techniques can be applied with equal
success to your personal life.
Evaluate alternatives
Relax Chart your course of action; have a plan. Practice it,
revise it. Keep an open mind. Be flexible. Remember: in
Take a deep breath. Yes, proper breathing techniques a storm, flexible people bend but they do not break.
increases the supply of oxygen to the brain and has a
calming effect.
Implement solutions
Pause Solutions can be small and simple. Often the effective
Take a moment when you need it to regroup. This can ones are! Keep changing your approach as the
be a mental break. Learn the techniques of positive situation(s) change. It’s really up to you!
self-talk to calm yourself. For example; “This will be
OK”, “I can handle it”, “This is a temporary situation”. Remember ...
Not all stress is bad. Good stress can help to drive
Define the problem productivity and creativity. Do your best and let the
rest go!
Know yourself, your stressors and hot button. Often
stress, if anticipated and met with awareness, is
reduced substantially. Don’t avoid potential problems:
meet them head on.
HEALTH & SAFETY (43) EMPLOYEE HANDBOOK
