Page 3 - EmpHandbook

TABLE OF CONTENTS

Welcome to Western Health & Safety at Western

Letter from our Director.............................................................1
Working Safely with Food ....................................................... 29
Directory ..................................................................................... 3 • Main causes of Food-Borne Illness
Working Together for a Safer Campus Community .............. 5 • HACCP
Mission, Vision and Values .........................................................7 • Personal Hygiene
• Hand Washing
A bit about Hospitality Services ............................................... 9
• Meal Plans for Students and Staff • Why Clean & Sanitize?
• Gift Cards • Food Contact Surfaces & Equipment
• Hours of Operation • Temperatures
• Storing Food
Nutrition Services ..................................................................... 11 • Cooling
• Workplace Wellness • Cross-Contamination
• Let’s Stretch • Do’s & Don’ts of Food Safety
Sustainability .............................................................................12 Washing Utensils & Equipment ..............................................34
Administrative Requirements ..................................................13 • Machine Washing
• Time & Attendance • 2 Sink Method
• Payday • 3 Sink Method
• My Human Resources Health & Safety in the Workplace .......................................... 35
• Hospitality Services Staff Website • Occupational Health & Safety
• Parking • Policy on Emergencies
• Staff Cards • Accident & Incident Reporting
• Attendance Requirements • Employee Health Screening Policy
• Late for Shift
• Employee Development Plans Food Allergies & Intolerances ................................................. 38
• Staff Postings Anaphylaxis and Administration of EpiPen ...........................40
• Call-In Procedures Managing Job Stress ...............................................................43
• Sick Time
• Doctor’s Notes Services at Western
• Vacation
• Statutory Holidays
• Notification of Lay-off Services .....................................................................................46
• Duty to Accommodate • Staff/Faculty Family Practice Clinic
• Security Concerns • Rehabilitation Services
• The Chiropractic Clinic
Break Time at Western .............................................................16
• Break Entitlement • Western On-Campus Pharmacy
• Employee Meal Policy • Nutrition Services
• Smoking Policy • Payroll Coordinator
• Telephone & other office equipment • Living Well at Western
Map of Western .........................................................................18 • Employee and Family Assistance Program (EFAP)
• Department of Equity Services
• Staff Development
Standards of Professional Ethics • Continuing Education
• Educational Assistance
• Student Central
Personal Conduct & Attitude ..................................................20
• Western Film
Dress Code .................................................................................21 • The McIntosh Gallery
Non-Slip Shoes ..........................................................................21 • Western Foot Patrol
Non-Discrimination & Harassment ........................................ 22 • Western Libraries
• U.C.C.
Customer Service .................................................................... 24 • Campus Recreation
• Give ‘em the PICKLE • Observatory
• Vital Verbals • UCC Flexible Childcare Centre
• Customer Service Tips • University Child Care
• Team Power
Hospitality Services Employee
Serving for Hospitality Services ............................................. 26 Handbook Acknowledgment ...................................................49
• Staff Empowerment
• How to handle concerns & complaints Hospitality Services New Hire
• Basics of proper service Uniform Order Form .................................................................51

TABLE OF CONTENTS (2) EMPLOYEE HANDBOOK