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Logo: Hospitality at Western University

Message from Frank

Read Frank's blog on a journey to
Vietnam, Leave for Change.

Photo of Frank Miller
(519) 661-4030

Well, here we are again, in the heart of final exams! This is an incredibly stressful time for our students. Remember, you play an important role in the day-to-day lives of our guests, with the service you provide.

Your smile and kind words can really make a big difference in their day. Take a moment to ask them how they're doing and, of course, continue to provide the best customer service that you can.

Please visit the EMPLOYEE branch of the Hospitality Services website regularly. Here, you will have the opportunity to stay in touch with what's happening within our Division, no matter where you find yourself over the next few months. You can access information related to our business as well as relevant news and upcoming events - all conveniently ONLINE!

As an extension of the leadership team's open door policy, please feel free to contact either myself or any member of the management team via this site. Your comments, suggestions, ideas and feedback are always welcome and greatly appreciated - whether related to our operations, special events or this site.

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