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Welcome

We are delighted you’ve chosen to join our wonderful Hospitality Services Department. You’re now part of a team who cares passionately about taking care of our guests that contributes to a campus community of faculty, staff, researchers, alumni and our 35,000 students. Feeding over 25,000 people on campus daily we consist of five distinct teams- Campus Eateries, Residence Dining, Great Hall Catering, Conference Services and Vending Services and provide contract management services to the Ivey School of Business. Although each area has its own unique service deliverables we are all part of one team and work collectively towards shared outcomes. The Hospitality Services staff are key to delivering Canada’s “Best Student Experience” by providing exceptional customer service in many different ways, such as; learning our guests names, remembering their regular orders, striking up friendly conversations, asking how a student did on their midterm - our Alumni often return to campus and seek out Hospitality staff who made a difference in their experience at Western.

 
Mission, Vision and Values

Check out Hospitality Service's Mission, Vision and Values

 
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